Privacy Policy
Controller
Digorexa
Währinger Str. 18
1090 Vienna, Austria
Email: hello@ecoenergpurge.world
Purpose of Data Processing
We process your personal data for the following purposes:
- Order processing and delivery
- Customer support and communication
- Compliance with legal obligations
- Website functionality and security
- Analytics (with your consent)
- Advertising and conversion measurement (with your consent, via Cookie Settings)
Legal Basis (GDPR)
Processing is based on: Article 6(1)(b) for contract performance; Article 6(1)(c) for legal obligations; Article 6(1)(a) for consent; Article 6(1)(f) for legitimate interests where applicable.
Data We Collect
We may collect: name, email address, postal address, phone number (if provided), order details, IP address, and cookie data. We do not collect sensitive data unless voluntarily provided and necessary.
Retention Periods
Order data: 7 years for tax and legal requirements. Marketing data: until consent is withdrawn. Analytics: up to 26 months. Support correspondence: 3 years after resolution.
Your Rights
Under GDPR you have the right to: access your data; rectification; erasure; restriction of processing; data portability; object to processing; withdraw consent; lodge a complaint with a supervisory authority (e.g. Austrian Data Protection Authority).
Data Security
We use technical and organisational measures including encryption (HTTPS), access controls, and secure storage to protect your data. We do not sell your personal data.
Third Parties
We may share data with payment processors, shipping providers, analytics services, and advertising platforms (e.g. for conversion tracking). All processors are bound by data processing agreements and GDPR compliance. Marketing and advertising data are processed only with your explicit consent.
Contact
For privacy requests: hello@ecoenergpurge.world or write to Währinger Str. 18, 1090 Vienna, Austria.
Digorexa
Währinger Str. 18, 1090 Vienna, Austria
hello@ecoenergpurge.world